Account Retention Specialist

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Text Casella to 97211


  • Careers
  • Account Retention Specialist

Casella Waste Systems, Inc. [Nasdaq: CWST] is a regional solid waste, recycling and resource management services company that provides solid waste collection, transfer, disposal, recycling, and organics services. Casella operates facilities in 6 northeastern states, with roughly 2,300 employees, and annual revenues of approximately $660 million.

Casella Waste Systems, Inc. has opened a search for an accomplished, experienced Account Retention Specialist to join our team located in White River Junction, VT. Opportunity to work from home occasionally will be considered.

Responsibilities & Duties:

  • Inside commercial sales account management, customer retention and capturing new service agreements
  • Look for opportunities to increase services to existing customers and develop a fully functioning account retention program
  • Provide high caliber customer service and the sale of waste related services
  • Developing new and maintaining existing commercial business

Education, Experience & Certifications:

  • Proficiency with MS applications including Word, Excel, PowerPoint, and Outlook
  • CRM application experience is preferred
  • Bachelor’s degree is preferred

Qualifications & Skills:

  • Strong Customer Service focus
  • Strong Communication skills
  • Ability to work in a fast paced direct to consumer environment
  • Sales experience

Casella Attributes:

  • Positive, team oriented attitude.
  • Strong work ethic and self-sufficient
  • Open to personal and professional training and development.


We offer excellent benefits including Medical, Dental, Vision, Disability Insurance, Life Insurance, Employee Stock Purchase Plan, and a 401(k) Plan.

Casella Waste Systems, Inc. is an Equal Opportunity Employer.

Your resume will NEVER be posted or sent to anyone without your permission! Your email address will not be shared with any third parties. Occasionally, we may send you emails regarding new positions in your area.
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