Customer Care Representative

Casella Waste Systems, Inc. [Nasdaq: CWST] is a regional solid waste, recycling and resource management services company that provides solid waste collection, transfer, disposal, recycling, and organics services. Casella operates facilities in 6 northeastern states, with roughly 2,300 employees, and annual revenues of approximately $640 million.

Casella Waste Systems, Inc. has opened a search for an accomplished, experienced Customer Care Representative to join our growing Customer Care Center team, located in Rochester, NY.

Responsibilities & Duties

• The Customer Care Representative will professionally handle inbound phone calls with the highest degree of courtesy and resourcefulness from our existing and prospective customers.

Qualifications & Skills:

• The ideal candidates will have at least two years of customer service or inside sales experience, and truly enjoy interacting with our valued customers over the phone, as well as selling our services. Excellent communication skills, problem solving ability, and computer proficiency are also required. 

Casella Attributes:

• Positive, team oriented attitude.
• Culture of personal and professional training and development.
• Good opportunity for advancement

We offer excellent benefits including Medical, Dental, Vision, Disability Insurance, Life Insurance, Employee Stock Purchase Plan, and a 401(k) Plan.

Casella Waste Systems, Inc. is an Equal Opportunity Employer