Operations Associate

Always Hiring Great People!
Text Casella to 97211


Casella Waste Systems, Inc. [Nasdaq: CWST] is a regional solid waste, recycling and resource management services company that provides solid waste collection, transfer, disposal, recycling, and organics services. Casella operates facilities in 6 northeastern states, with 2,400 employees, and annual revenues of approximately $670 million.

Position Purpose:

The Customer Operations Associate is a member of a team responsible for daily monitoring and processing of materials, in order to add value to the customer.  This position reports to the Customer Operations Supervisor or Territory Manager.

Essential Job Functions/Key Accountabilities:

Material and Equipment Operations

  • Will become knowledgeable on material types and program needs/goals
  • Loading and operating various balers for different materials.
  • Keeping the work area safe and clear of any debris.
  • Loading trailers with Gaylords/Bales/Supersacks that have been weighed and labeled with the proper descriptions.
  • Forklift Operations
  • Other equipment operations - dependent on site (e.g., grinding, etc.)
  • Retrieve scrap material from assigned collection points (Plastics/cardboard/trash)
  • Maintain compliance with all site and regulatory policies and procedures

Materials Tracking and Communication

  • Self-Organization skills with understanding prioritization for efficiency and customer needs
  • Present opportunities for program improvement
  • Generating packing lists and bills of lading for each outbound load
  • Documenting weights for each item loaded on trailers
  • Tracking and reporting materials contamination
  • Communicate any challenges to supervisor.

Health and Safety

  • Strong commitment to workplace safety
  • Maintain compliance with all site and regulatory policies and procedures
  • Meet all safety training and PPE requirements as mandated by customer and Casella
  • Report any/all incidents or near misses to supervisor

Position Qualifications:

Skills & Knowledge


  • Good organizational skills
  • Excellent verbal communication


  • Customer interaction
  • Lock out Tag Out Procedures
  • Equipment operation skills (forklift, box truck, grinder preferred)



  • Success working on a team (sports, work, etc.)


  • Worked in a fast-paced environment
  • 6 mos - 1 year industrial operations
  • Minimum 6 months – 1 year equipment operations
  • Worked in a mature safety culture
  • GMP training
  • LEAN Manufacturing
  • Continuous Improvement



  • High school graduate of equivalent

Other Requirements

  • Lifting 30 lbs. frequently – 65 lbs. several times / day
  • Standing for up to 8 hrs/day
  • Getting on and off equipment
  • Access to reliable transportation

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.  The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Casella Waste Systems is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status.

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