Operations Supervisor

Always Hiring Great People!
Text Casella to 97211

Breadcrumb

Casella Waste Systems, Inc. [Nasdaq: CWST] is a regional solid waste, recycling and resource management services company that provides solid waste collection, transfer, disposal, recycling, and organics services. Casella operates facilities in 6 northeastern states, with 2,500 employees, and annual revenues of approximately $725 million.

Casella Waste Systems, Inc. has opened a search for an experienced Operations Supervisor to join our facility located in Scarborough, ME.

Responsibilities & Duties:

  • Lead and mentor all drivers to provide the highest quality of customer service
  • Perform all onboarding with all new hired drivers with the intent of introduction to Casella core values
  • Auditing services, routes, and road conditions, and provide recommendations to dispatch as needed
  • Help coordinate services and repairs with shop management
  • Monitors and coach driver’s performance and behaviors, while recommending training, or retraining as needed in order to ensure compliance with all company and safety policies.
  • Investigates all accidents, customer and driver disputes and complaints, and ensuring all applicable documentation are completed based on policies and procedures
  • Verifies and reviews driver route sheets and schedule for efficiency
  • Responsible for route maintenance with current, new and lost stops
  • Ability to enter and review driver productivity
  • Oversees and manages the check in process while being able to cover all aspects of dispatch
  • Ability to oversee and review driver daily logs for accuracy
  • Supervise, train and coach drivers on pre and post trip inspections and reviews DVIR’s daily for accuracy and completeness
  • Willingness to cover routes when needed
  • Identifying opportunities for route efficiencies and working with sales and drivers to implement
  • Obtain, coordinate and document monthly safety meetings

Education, Experience & Certifications:

  • Must have valid CDL and or ability to obtain within 6 months 
  • Must meet all Federal Motor Carrier Safety Requirements and possess a clean safety record
  • OSHA 10 or 30 card
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Excellent computer proficiency (MS Office – Word, Excel and Outlook)
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • High school diploma or GED required
  • Minimum associates degree or equivalent experience 

Qualifications & Skills:

  • Self-directed person
  • Strong commitment to workplace safety, OSHA and DOT regulations is critical
  • Problem-solving skills are required
  • No at fault incidents within the last year (will be assessed on a case by case basis)
  • Must be fully trained on all lines of business within the first year of employment

Casella Attributes:

  • Positive, team-oriented attitude
  • Open to personal and professional training and development
  • Continuous improvement mindset

 

We offer excellent benefits including Medical, Dental, Vision, Disability Insurance, Life Insurance, Employee Stock Purchase Plan, and a 401(k) Plan.

Casella Waste Systems, Inc. is an Equal Opportunity Employer.

Your resume will NEVER be posted or sent to anyone without your permission! Your email address will not be shared with any third parties. Occasionally, we may send you emails regarding new positions in your area.
Personal Information
Type in your first and last name.
Enter your valid email address.
Enter your phone number with area code.
Application Details
One file only.
256 MB limit.
Allowed types: pdf.
One file only.
256 MB limit.
Allowed types: doc docx pdf.
One file only.
256 MB limit.
Allowed types: doc docx pdf.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Please download application here, fill out, then upload under "Application Details" above.