Still Have Some Questions?
Email us at info@casella.com or call 802-786-4044 (Mon-Fri 7:00 am-5:00 pm, Sat 8:00 am-12:00 pm) and someone from our Customer Care team will respond to you in a timely manner.
Pay Bill
To pay your bill, please select your location below and you will be redirected to the appropriate payment area.
To ensure you are directed to the correct payment portal, select the option based on your service provider.
To ensure you are directed to the correct payment portal, select the option based on your service provider.
To ensure you are directed to the correct payment portal, select the link that matches the first two characters of your account number.
Account Number Prefix:
FAQs
What payment methods are accepted?
Credit/debit cards
Bank transfers (ACH)
Checks (by mail)
Online via payment portal
Can I pay my bill online?
Yes, Casella offers quick and convenient online bill payment through our secure payment portal.
Is there a fee for paying online or by phone?
No, there is no fee for paying online or by phone. However, please note that a fee may apply if you request a paper bill.
When is my payment due?
The due date is typically listed on your bill. You may be charged a late fee or accrued interest for late payments.
Can I set up automatic payments?
Yes, we offer an autopay option to avoid missing due dates. Please visit our secure payment portal to select this option.
What happens if I miss a payment?
If you miss a payment, you may be charged a late fee or accrue interest depending on how long the payment remains outstanding. To make a payment, please visit our online payment portal — it's fast, secure, and available 24/7. For more information, please refer to our Terms and Conditions and Residential Terms and Conditions.
Can I get an extension or payment plan?
Please contact us in advance of missing a payment to discuss payment plans or hardship programs.
What is KUBRA's Convenience Fee?
To help you better understand the KUBRA convenience fee and what to expect, please visit the KUBRA convenience fee page here. We are committed to clearly communicating this information and want to ensure you have the details you need regarding card payments and associated fees.
What payment methods are accepted?
Credit/debit cards
Bank transfers (ACH)
Checks (by mail)
Online via payment portal
Can I pay my bill online?
Yes, Casella offers quick and convenient online bill payment through our secure payment portal.
Is there a fee for paying online or by phone?
No, there is no fee for paying online or by phone. However, please note that a fee may apply if you request a paper bill.
When is my payment due?
The due date is typically listed on your bill. You may be charged a late fee or accrued interest for late payments.
Can I set up automatic payments?
Yes, we offer an autopay option to avoid missing due dates. Please visit our secure payment portal to select this option.
What happens if I miss a payment?
If you miss a payment, you may be charged a late fee or accrue interest depending on how long the payment remains outstanding. To make a payment, please visit our online payment portal — it's fast, secure, and available 24/7. For more information, please refer to our Terms and Conditions and Residential Terms and Conditions.
Can I get an extension or payment plan?
Please contact us in advance of missing a payment to discuss payment plans or hardship programs.
What is KUBRA's Convenience Fee?
To help you better understand the KUBRA convenience fee and what to expect, please visit the KUBRA convenience fee page here. We are committed to clearly communicating this information and want to ensure you have the details you need regarding card payments and associated fees.
What payment methods are accepted?
Credit/debit cards
Bank transfers (ACH)
Checks (by mail)
Online via payment portal
Can I pay my bill online?
Yes, Casella offers quick and convenient online bill payment through our secure payment portal.
Is there a fee for paying online or by phone?
No, there is no fee for paying online or by phone. However, please note that a fee may apply if you request a paper bill.
When is my payment due?
The due date is typically listed on your bill. You may be charged a late fee or accrued interest for late payments.
Can I set up automatic payments?
Yes, we offer an autopay option to avoid missing due dates. Please visit our secure payment portal to select this option.
What happens if I miss a payment?
If you miss a payment, you may be charged a late fee or accrue interest depending on how long the payment remains outstanding. To make a payment, please visit our online payment portal — it's fast, secure, and available 24/7. For more information, please refer to our Terms and Conditions and Residential Terms and Conditions.
Can I get an extension or payment plan?
Please contact us in advance of missing a payment to discuss payment plans or hardship programs.
What is KUBRA's Convenience Fee?
To help you better understand the KUBRA convenience fee and what to expect, please visit the KUBRA convenience fee page here. We are committed to clearly communicating this information and want to ensure you have the details you need regarding card payments and associated fees.
