

Care Representative
Rep II
Rep I
Possesses a highly integrated knowledge of customer service and Casella’s services and business operations, has the ability to build strong relationships with customers effectively manages a high volume of calls and escalations.
Provides outstanding customer service to our customers by responding to a high volume of customer calls, inquiries, and requests provide accurate and efficient responses in a respectful manner.
Thoroughly understands the variety and complexity of Casella’s business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles to customer interactions.


